This is the stacktrace that appears on every search:
>services/3 10.31 13:15:07.970 IdcServer-7 !csUserEventMessage,admin.intranet,10.0.3.21:16200!$ intradoc.common.ServiceException: !csUnableToRetrieveSearchResults!csUnableToExecMethod,getSearchResults services/3 10.31 13:15:07.970 IdcServer-7 *ScriptStack GET_SEARCH_RESULTS services/3 10.31 13:15:07.970 IdcServer-7 3:getSearchResults,**no captured values** services/3 10.31 13:15:07.970 IdcServer-7 at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2176) ... ... services/3 10.31 13:15:07.970 IdcServer-7 ... 36 more services/3 10.31 13:15:07.970 IdcServer-7 Caused by: java.lang.NullPointerException services/3 10.31 13:15:07.970 IdcServer-7 at java.util.Hashtable.put(Hashtable.java:396) ... ... services/3 10.31 13:15:07.970 IdcServer-7 at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
We think that the issue was regarding the data base or the indexer packages needed, but as trace shows, no communication is done between WCC and DB.
Before our surrender and reinstall all the system, I've decompiled some sources (Oracle don't read this) and found the problem.
The line that launches our NPE was this:
props.put("IntradocServerHostName", SharedObjects.getEnvironmentValue("HttpServerAddress"));
After checking my "config.cfg" file I've found that the HttpServerAddress was commented...
Solution now is simple, uncomment the variable and restart the system... et voila! my search works again.